>> sir, can i just... people said, "well, you didn't listen to us." and i said, "no, i listened to you. i'm not running this district by consensus or by committee. we're not running this school district through the democratic process." >> it's not a democracy? >> no, it's not a democracy. >> despite all the tumult, rhee remained remarkably calm and closed more than 20 schools. >> i really was fine through the entire process. in fact, my mother said, "i used to be worried about you when you were a little kid, because you didn't seem to care what anyone thought about you. and i thought you were going to grow up to be really antisocial." she's like, "it seems like that's, you know, serving you well now." >> we saw that side of rhee, that cool detachment, a number of times, most notably the afternoon she invited us to film this meeting. >> so i'll tell you that from the very beginning, from when we first met, i had concerns about your ability to do this job. within the first seven minutes i knew that this guy had little chance of making it long term.